Including indexed data during case search
Enable search for a case type to ensure that users can find cases based on any text, partial or full, that matches indexed case data.
Contact your system administrator to ensure the indexing/useDataInstances dynamic system setting is set to true.
- In the Explorer panel of Dev Studio, click Case types, and then click the case type that you want to open.
- Click Search and reporting.
- Click Enable search.
- To make reporting faster without putting additional requirements on the database, click Generate dedicated index.