Including indexed data during case search

Enable search for a case type to ensure that users can find cases based on any text, partial or full, that matches indexed case data.

Contact your system administrator to ensure the indexing/useDataInstances dynamic system setting is set to true.

  1. In the Explorer panel of Dev Studio, click Case types, and then click the case type that you want to open.
  2. Click Search and reporting.
  3. Click Enable search.
  4. To make reporting faster without putting additional requirements on the database, click Generate dedicated index.