Disabling assignment notifications
Disable notifications for individual assignments to prioritize the tasks that need the greatest visibility in a case.
- Open a flow that contains an assignment by searching for it or by using the Application Explorer.If you are already have case-type settings open, you can click a process in a stage of the life cycle, and then click Open process
- Double-click an assignment.
- In the Assignment properties dialog box, expand the Notifications section.
- In the Send notification list, select Never.
- Click Submit.
- Click Save.