Creating a top-level case type

Create a top-level case type for a business process that has no parent processes but can become a parent of another process.

  1. In the navigation panel, click Cases.
  2. Click + Add a case type.
  3. In the Name field, enter a name for the case type.
  4. Optional: To change the inheritance model for this case type, expand the Advanced Settings section, and then provide different classes, rulesets, or ruleset versions.
    Reusable fields are added to your data model.
  5. Click Finish.