Adding an optional task to a stage
Add an optional task to a stage to support out-of-sequence processing that can occur only while the case is in the stage.
- In the Explorer panel of Dev Studio, click Case types, and then click the case type that you want to open.
- On the Workflow tab, click Optional actions if Life cycle is selected.
- In the Stage-only actions section, click a stage name.
- Click + Action.
- Replace the default label for the action with an action name.
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Select an option from the menu, based on the type of task that you want users to
perform.
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To create a new task:
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Click Collect information.
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Replace the default label for the action with a task name.
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Click Configure view.
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To reuse an existing task:
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Click
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Click Select.
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- Click Save.
At run time, the task is available in the header of a case when the case enters the stage.