Creating an alternate stage

Create an alternate stage to define an out-of-sequence event or exception in the life cycle of a case.

  1. In the Explorer panel of Dev Studio, click Case types, and then click the case type that you want to open.
  2. On the Workflow tab, click Life cycle.
  3. Click + Alternate stage , and enter a unique name in the text box that is displayed.

  4. Optional: To let the case worker decide which stage the case enters after this stage, select Wait for a user action in the stage property panel.
  5. Click Save.