Define an expression to start a process only when it is relevant to a
case.
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In the Explorer panel of Dev Studio, click Case types, and then click the
case type that you want to open.
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On the Workflow tab, click Life
cycle if Optional actions is selected.
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Click a process in a stage.
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From the Start process list, select
Expression.
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Click the Gear icon next to the field that is
displayed.
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In the Expression builder dialog box, define a Boolean
expression that evaluates property values, functions, or when conditions.
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Click Submit.
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Click Save.
The process runs only when the expression returns a true value. Otherwise, the case
skips the process and moves to the next process in the life cycle.