Enable automatic creation for a child case type to create a child case each time that a
parent case is created.
Ensure that you open the correct version of your case type if it has multiple
parent case types. The instantiation details for a child case type are unique to each parent case
type.
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In the Explorer panel of Dev Studio, click Case types, and then click the
case type that you want to open.
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On the Settings tab, click
Instantiation.
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Select the Automatically by system when check box.
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Click Parent case starts.
Note: If your case type has more than one parent case type, the parent is determined by
the navigation path that you followed in the Case Type Explorer to open the case
type.
- Optional:
Further refine the conditions that control whether a case is created by pressing the
Down Arrow key in the Allow only when field and selecting the name
of a when condition.
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Click Save.
At run time, your application creates a child case when it detects that a parent case is
created and the when condition that you provide returns a true value.